Sunglass Shop

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Privacy Policy

Last updated: 22 October 2026

Sunglass Shop (“we”, “us”) respects your privacy and processes personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA). This policy explains what we collect, why, and your rights.

Who we are

Our website address is https://sunglassshop.co.za. Responsible party: [REGISTERED COMPANY NAME AND ADDRESS]. Information Officer: [NAME], [EMAIL ADDRESS].

What we collect

  • Order and account details: name, email address, phone number, billing and delivery address, and order history.
  • Payment information: card payments are processed by our payment provider. We do not store full card numbers.
  • Delivery information shared with our courier to deliver your order, including locker selection.
  • Messages you send through our contact forms or by email.
  • Technical data such as IP address, browser type and pages visited, collected through cookies and similar technologies.

Why we use it

  • To process, deliver and support your orders and returns.
  • To manage your account and respond to your queries.
  • To meet legal, tax and accounting obligations.
  • To prevent fraud and keep the website secure.
  • To send marketing, only where you have opted in. You can opt out at any time.

Who we share it with

We share information only as needed with operators acting on our behalf: payment processors, couriers (such as The Courier Guy), web hosting and email providers, and analytics providers. We do not sell your personal information.

Cookies

We use cookies that are necessary for the shop to work (cart, checkout and login) and, where enabled, analytics cookies. You can block cookies in your browser settings, but parts of the site may stop working.

How long we keep it

We keep order records for as long as the law requires (generally five years for tax purposes) and other information only as long as needed for the purpose it was collected.

Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and restricted access.

Your rights

You may ask us to confirm what personal information we hold about you, to correct or delete it, or to object to its processing. Contact our Information Officer using the details above. If you are unhappy with our response you may complain to the Information Regulator at inforegulator.org.za.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.